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How to Cancel Wall Street Journal Subscription

Cancel Wall Street Journal subscription

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

WSJ subscriptions ($9.99–$38.99/month) offer digital or print+digital access to financial news. Cancel by calling or chatting with WSJ support — online self-service is not available.

Step-by-Step Instructions

Call 1-800-568-7625 (1-800-JOURNAL)

Or use the live chat at wsj.com/customer-service

Request to cancel your subscription

Ask for a confirmation number

💡 WSJ requires contacting customer service to cancel — there is no self-service cancellation in your account settings.

Go to wsj.com/customer-service

Click Chat to start a live chat

Request cancellation and provide your account email

Save the chat transcript as confirmation

💡 Live chat is available during business hours. Phone support is available 7 days a week.

✅ What Happens After You Cancel

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Digital access continues until end of billing period

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Print delivery stops after processing (1–2 billing cycles)

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You can resubscribe online at wsj.com/subscribe

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Refund policy: WSJ does not offer prorated refunds for the current billing period. Contact WSJ customer service at 1-800-JOURNAL (1-800-568-7625) to discuss your options.

Frequently Asked Questions

Why can't I cancel WSJ online? ⌄

Like many legacy newspaper publishers, WSJ routes cancellations through customer service to offer retention deals. You must call or chat to cancel.

Is there a free version of the Wall Street Journal? ⌄

WSJ allows reading a limited number of free articles per month. Google search WSJ headlines to access some articles without a subscription.

How is the Wall Street Journal different from Barron's? ⌄

Both are owned by News Corp (Dow Jones). WSJ covers broad business and political news. Barron's focuses specifically on investing, markets, and stock analysis.

Related Guides

About Wall Street Journal Subscriptions

WSJ subscriptions ($9.99–$38.99/month) offer digital or print+digital access to financial news. Cancel by calling or chatting with WSJ support — online self-service is not available. This guide covers every platform — Phone / Live Chat, WSJ Customer Service Page — so you can cancel from whichever device you have handy.

Before You Cancel Wall Street Journal

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Wall Street Journal doesn't delete your account when you cancel — you keep access until the period ends. There's no penalty for cancelling early, but you won't get a refund for unused days unless stated in the refund policy above.

Can I Resubscribe After Cancelling?

Yes — you can resubscribe to Wall Street Journal at any time. Your account data, preferences, and history are typically preserved for 30–90 days after cancellation, depending on the service. Simply log back in and choose a new plan.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Wall Street Journal support directly and request cancellation via chat or email — they are legally required to process it.