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How to Cancel Amazon Music Unlimited Subscription

Cancel Amazon Music Unlimited without losing Prime Music

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Amazon Music Unlimited is Amazon's premium music tier. Cancelling removes Music Unlimited but keeps Prime Music (included with Amazon Prime) and your purchased music.

Step-by-Step Instructions

Go to amazon.com/music/unlimited and sign in

Click your profile icon → Your Music settings

Or go directly to amazon.com/hz/music/settings

Find "Amazon Music Unlimited" and click Cancel subscription

Confirm the cancellation

💡 Cancelling Music Unlimited does not affect your Amazon Prime subscription.

Open Settings → [Your Name] → Subscriptions

Tap Amazon Music

Tap Cancel Subscription and confirm

💡 Only if you subscribed via the App Store.

✅ What Happens After You Cancel

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Music Unlimited access ends at the billing period

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Prime Music (included with Prime) remains available if you have Prime

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Downloaded offline tracks from Unlimited are removed

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Your purchased music and playlists are preserved

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Refund policy: Amazon Music Unlimited follows Amazon's standard refund policy — contact support within 3 days of an unexpected charge for the best chance of a refund.

Frequently Asked Questions

Does cancelling Amazon Music Unlimited cancel Amazon Prime? ⌄

No — they are separate subscriptions. Cancelling Music Unlimited only removes the premium music tier. Amazon Prime (and Prime Music) remain active.

What's the difference between Prime Music and Amazon Music Unlimited? ⌄

Prime Music is included in Amazon Prime with about 2 million songs. Music Unlimited has 100+ million songs and is a separate add-on subscription.

Can I get a refund for Amazon Music Unlimited? ⌄

Contact Amazon customer service within 3 days of the charge. Amazon generally offers refunds for recent accidental charges or first-time subscriptions.

Related Guides

About Amazon Music Unlimited Subscriptions

Amazon Music Unlimited is Amazon's premium music tier. Cancelling removes Music Unlimited but keeps Prime Music (included with Amazon Prime) and your purchased music. This guide covers these ways to cancel: Web Browser, iPhone / iPad.

Before You Cancel Amazon Music Unlimited

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Amazon Music Unlimited doesn't delete your account when you cancel — you keep access until the period ends. Check the refund and fee details above before you cancel: some plans, especially annual contracts, charge an early-termination fee, and most services do not refund unused days.

Can I Resubscribe After Cancelling?

Usually yes — log back in and choose a new plan. How long Amazon Music Unlimited keeps your data after cancellation depends on its own policy, so check its help pages if you plan to come back.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Amazon Music Unlimited support by chat or email and ask them to cancel; keep the confirmation message until the next billing date has passed.