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How to Cancel Ancestry Subscription

Cancel Ancestry subscription before renewal

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Ancestry offers DNA-only access (free) and subscription plans (US Discovery $24.99/mo, World Explorer $39.99/mo) for genealogy research and family tree building.

Step-by-Step Instructions

Go to ancestry.com and sign in

Click your name at top right → Membership settings

Scroll to Renewal settings

Click Cancel membership

Follow the prompts and confirm

💡 You can still access your family tree and DNA results after cancellation on the free plan.

Open Settings → [Your Name] → Subscriptions

Tap Ancestry

Tap Cancel Subscription

💡 Only use this if you subscribed via App Store.

✅ What Happens After You Cancel

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Subscription access continues until the end of your paid period

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DNA results remain accessible for free

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Your family tree remains visible (limited editing on free plan)

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Historical record access requires an active subscription

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Refund policy: Ancestry does not offer refunds for the current subscription period. Cancel before your renewal date to avoid the next charge. Annual plans may qualify for a prorated refund — contact support.

Frequently Asked Questions

Can I keep my Ancestry DNA results after cancelling? ⌄

Yes. DNA results, your ethnicity estimate, and DNA matches are always free to access. You only lose access to historical records and subscriber-only features.

How do I cancel Ancestry free trial? ⌄

Go to ancestry.com → name → Membership settings → Cancel membership. Cancel before the trial ends to avoid the first charge. Trial end dates are shown in your settings.

Does cancelling Ancestry delete my family tree? ⌄

No. Your family tree data is preserved. You can view it on the free plan but editing capabilities may be limited without a subscription.

Related Guides

About Ancestry Subscriptions

Ancestry offers DNA-only access (free) and subscription plans (US Discovery $24.99/mo, World Explorer $39.99/mo) for genealogy research and family tree building. This guide covers every platform — Ancestry Website, iPhone (App Store) — so you can cancel from whichever device you have handy.

Before You Cancel Ancestry

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Ancestry doesn't delete your account when you cancel — you keep access until the period ends. There's no penalty for cancelling early, but you won't get a refund for unused days unless stated in the refund policy above.

Can I Resubscribe After Cancelling?

Yes — you can resubscribe to Ancestry at any time. Your account data, preferences, and history are typically preserved for 30–90 days after cancellation, depending on the service. Simply log back in and choose a new plan.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Ancestry support directly and request cancellation via chat or email — they are legally required to process it.