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How to Cancel Costco Subscription

Cancel Costco membership — in-warehouse or online

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Costco memberships (Gold Star $65/year, Executive $130/year) can be cancelled for a full refund at any time — even after using them.

Step-by-Step Instructions

Visit any Costco warehouse

Go to the Member Services desk near the entrance

Bring your Costco card or member ID

Request to cancel your membership

Receive an immediate full refund to your original payment method

💡 In-warehouse cancellation is the fastest method and guarantees same-day refund processing.

Go to costco.com and sign in

Go to Orders & Returns → Membership

Click Cancel Membership

Or call 1-800-774-2678 to cancel by phone

💡 Online and phone cancellations may take 5–10 business days to process the refund.

✅ What Happens After You Cancel

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Full prorated membership refund issued

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Costco credit card (if applicable) is separate — contact Citi to manage it

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Costco.com orders can still be returned per standard return policy

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Executive member upgrade fees are also refunded

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Refund policy: Costco offers a 100% satisfaction guarantee on memberships. Cancel any time for a full prorated refund of your unused membership fee. No questions asked.

Frequently Asked Questions

Can I get a refund if I already used my Costco membership? ⌄

Yes. Costco's 100% satisfaction guarantee applies even if you've used your membership. You get a prorated refund based on how many months remain in your year.

How do I cancel Costco without going to the warehouse? ⌄

Call 1-800-774-2678 or use the online cancellation at costco.com → Membership. Allow 5–10 business days for the refund.

What happens to my Costco credit card if I cancel my membership? ⌄

The Costco Anywhere Visa by Citi is separate from your membership. Cancelling your Costco membership does not automatically cancel the credit card. Contact Citi directly if you want to close the card.

Related Guides

About Costco Subscriptions

Costco memberships (Gold Star $65/year, Executive $130/year) can be cancelled for a full refund at any time — even after using them. This guide covers every platform — In Warehouse (Fastest), Online — so you can cancel from whichever device you have handy.

Before You Cancel Costco

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Costco doesn't delete your account when you cancel — you keep access until the period ends. There's no penalty for cancelling early, but you won't get a refund for unused days unless stated in the refund policy above.

Can I Resubscribe After Cancelling?

Yes — you can resubscribe to Costco at any time. Your account data, preferences, and history are typically preserved for 30–90 days after cancellation, depending on the service. Simply log back in and choose a new plan.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Costco support directly and request cancellation via chat or email — they are legally required to process it.