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How to Cancel eHarmony Subscription

Cancel eHarmony subscription

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

eHarmony offers 3, 6, and 12-month Premium subscription plans for dating. Cancel through your account settings to prevent auto-renewal.

Step-by-Step Instructions

Go to eharmony.com and sign in

Click your name at top right → Account settings

Click Billing

Select Cancel my subscription

Follow the prompts and confirm

💡 eHarmony may present retention offers — decline them to reach the cancel confirmation.

Open Settings → [Your Name] → Subscriptions

Tap eHarmony

Tap Cancel Subscription

💡 Use this method only if you subscribed via Apple.

✅ What Happens After You Cancel

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Subscription access continues until the end of your paid period

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Your profile and matches remain visible

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Communication features require an active subscription

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You can still receive matches as a free member

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Refund policy: eHarmony does not offer refunds after the subscription period starts. If you cancel within 3 days of purchase in certain US states, you may qualify for a refund under state consumer protection law.

Frequently Asked Questions

Can I get a refund from eHarmony? ⌄

Generally no. However, some US states (California, Florida, etc.) have 3-day cooling-off laws. Contact eHarmony support immediately after purchase if you want to cancel under these laws.

How do I cancel eHarmony before it renews? ⌄

Go to Account settings → Billing → Cancel subscription. Do this at least 24 hours before your renewal date to ensure the cancellation processes in time.

Does cancelling eHarmony delete my profile? ⌄

No. Your profile remains. To fully remove your profile, go to Account settings → Close account (separate from cancelling the subscription).

Related Guides

About eHarmony Subscriptions

eHarmony offers 3, 6, and 12-month Premium subscription plans for dating. Cancel through your account settings to prevent auto-renewal. This guide covers these ways to cancel: eHarmony Website, iPhone (App Store).

Before You Cancel eHarmony

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. eHarmony doesn't delete your account when you cancel — you keep access until the period ends. Check the refund and fee details above before you cancel: some plans, especially annual contracts, charge an early-termination fee, and most services do not refund unused days.

Can I Resubscribe After Cancelling?

Usually yes — log back in and choose a new plan. How long eHarmony keeps your data after cancellation depends on its own policy, so check its help pages if you plan to come back.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact eHarmony support by chat or email and ask them to cancel; keep the confirmation message until the next billing date has passed.