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How to Cancel Max Subscription

Cancel Max (HBO Max) subscription

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Max (formerly HBO Max) offers Ad-Free (~$15.99/mo), Ad-Lite (~$9.99/mo), and Ultimate (~$20.99/mo) plans. Cancel anytime online or through your device's subscription settings.

Step-by-Step Instructions

Go to max.com and sign in

Click your profile icon in the top right

Select Account

Under 'Plan & Payment', click Cancel Plan

Confirm the cancellation

💡 If you subscribed through Amazon, Apple, or Google, cancel through that provider instead.

Open Settings → [your name] → Subscriptions

Tap Max

Tap Cancel Subscription

Open Google Play → Subscriptions

Tap Max

Tap Cancel subscription

✅ What Happens After You Cancel

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Access continues until end of billing period

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All watchlist items and viewing history preserved

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Downloads deleted when subscription expires

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Resubscribe anytime to regain access

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Refund policy: Max does not offer refunds for current billing periods. You'll keep access until the end of your paid period.

Frequently Asked Questions

What happened to HBO Max — is it now just Max? ⌄

Yes. HBO Max rebranded to 'Max' in May 2023, combining HBO originals with Discovery+, CNN, and Warner Bros. content. If you search 'cancel HBO Max' this is the same service.

Can I pause my Max subscription instead of canceling? ⌄

Max does not offer a formal pause option. You can cancel and resubscribe when ready — there's no penalty or re-activation fee.

Does Max include HBO content after cancellation? ⌄

No — canceling removes access to all Max content including HBO. Re-subscribe at any time to regain full access.

Related Guides

About Max Subscriptions

Max (formerly HBO Max) offers Ad-Free (~$15.99/mo), Ad-Lite (~$9.99/mo), and Ultimate (~$20.99/mo) plans. Cancel anytime online or through your device's subscription settings. This guide covers these ways to cancel: Max Website, iPhone (App Store), Android (Google Play).

Before You Cancel Max

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Max doesn't delete your account when you cancel — you keep access until the period ends. Check the refund and fee details above before you cancel: some plans, especially annual contracts, charge an early-termination fee, and most services do not refund unused days.

Can I Resubscribe After Cancelling?

Usually yes — log back in and choose a new plan. How long Max keeps your data after cancellation depends on its own policy, so check its help pages if you plan to come back.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Max support by chat or email and ask them to cancel; keep the confirmation message until the next billing date has passed.