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How to Cancel Nurx Subscription

Cancel Nurx subscription

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Nurx provides telehealth subscriptions for birth control, STI testing, PrEP, skincare, and mental health. A $25 consultation fee and prescription costs vary. Cancel through your Nurx account.

Step-by-Step Instructions

Go to nurx.com and sign in

Click your profile → Settings

Select Subscriptions

Click Cancel Subscription

Confirm

💡 Cancel before your next refill is processed to avoid being charged for the next shipment.

Open the Nurx app

Tap Account → Manage Subscription

Tap Cancel

✅ What Happens After You Cancel

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No further refills shipped after cancellation

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Consult your doctor for alternative prescriptions

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Your medical history remains on file

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Reactivate your Nurx subscription anytime

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Refund policy: Nurx does not refund prescription medications once dispensed. Contact support at nurx.com/contact for billing issues.

Frequently Asked Questions

Can I transfer my Nurx prescription to a local pharmacy? ⌄

Yes — contact Nurx support to request a prescription transfer to your local pharmacy. This is a good option if you want to continue your medication but stop using the Nurx service.

Does Nurx accept insurance? ⌄

Nurx accepts most major insurance plans. With insurance, many medications are free or low-cost. The $25 consultation fee is typically not covered by insurance.

Related Guides

About Nurx Subscriptions

Nurx provides telehealth subscriptions for birth control, STI testing, PrEP, skincare, and mental health. A $25 consultation fee and prescription costs vary. Cancel through your Nurx account. This guide covers every platform — Nurx Website, Nurx App — so you can cancel from whichever device you have handy.

Before You Cancel Nurx

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Nurx doesn't delete your account when you cancel — you keep access until the period ends. There's no penalty for cancelling early, but you won't get a refund for unused days unless stated in the refund policy above.

Can I Resubscribe After Cancelling?

Yes — you can resubscribe to Nurx at any time. Your account data, preferences, and history are typically preserved for 30–90 days after cancellation, depending on the service. Simply log back in and choose a new plan.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Nurx support directly and request cancellation via chat or email — they are legally required to process it.