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How to Cancel Planet Fitness Subscription

Cancel Planet Fitness membership — in person or by mail

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Planet Fitness memberships ($10/mo Classic or $25/mo Black Card) must be cancelled in person at your home club or by certified mail. You cannot cancel online or by phone.

Step-by-Step Instructions

Visit your home club (the location where you signed up)

Ask the front desk staff for a cancellation form

Complete and sign the form

Ask for a written confirmation or receipt

Note: cancellation takes effect at end of your current billing cycle

💡 You must go to your home club specifically — other Planet Fitness locations cannot process your cancellation.

Write a cancellation letter including your full name, address, date of birth, and member ID

Send via certified mail with return receipt to your home club address

Keep the tracking confirmation as proof

Allow 5–7 business days for processing

💡 Certified mail is the safest method if you cannot visit in person. Find your club address at planetfitness.com/clubs.

✅ What Happens After You Cancel

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Membership remains active until the end of your current billing period

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Annual fee ($39) is charged in August — cancel before then to avoid it

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You can rejoin at any time with no penalty

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Bring your key fob or membership card when visiting to cancel

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Refund policy: Planet Fitness does not offer refunds. Annual fees are non-refundable once charged. Cancel before the 17th of the month to avoid the next monthly billing.

Frequently Asked Questions

Can I cancel Planet Fitness online? ⌄

No. Planet Fitness does not allow online cancellations. You must cancel in person at your home club or send a certified letter to your home club address.

How do I avoid the Planet Fitness annual fee? ⌄

The annual fee ($39) is typically charged in August. Cancel before the 17th of July to avoid it. Check your specific billing date in your member agreement.

What is the Planet Fitness cancellation policy? ⌄

Planet Fitness requires in-person or certified mail cancellation. There is no early termination fee for month-to-month members. Annual members may owe a fee if cancelling mid-contract.

Related Guides

About Planet Fitness Subscriptions

Planet Fitness memberships ($10/mo Classic or $25/mo Black Card) must be cancelled in person at your home club or by certified mail. You cannot cancel online or by phone. This guide covers these ways to cancel: In Person (Home Club), Certified Mail.

Before You Cancel Planet Fitness

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Planet Fitness doesn't delete your account when you cancel — you keep access until the period ends. Check the refund and fee details above before you cancel: some plans, especially annual contracts, charge an early-termination fee, and most services do not refund unused days.

Can I Resubscribe After Cancelling?

Usually yes — log back in and choose a new plan. How long Planet Fitness keeps your data after cancellation depends on its own policy, so check its help pages if you plan to come back.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Planet Fitness support by chat or email and ask them to cancel; keep the confirmation message until the next billing date has passed.