🎞️

How to Cancel Plex Pass Subscription

Cancel Plex Pass subscription

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Plex Pass (~$4.99/month, $39.99/year, or $119.99 lifetime) unlocks offline sync, mobile sync, hardware transcoding, and live TV DVR features. The free Plex app continues working after cancellation.

Step-by-Step Instructions

Go to plex.tv and sign in

Click your profile icon in the top right

Select Account

Under 'Plex Pass', click Change Plan

Select Cancel

Open Settings → [your name] → Subscriptions

Tap Plex Pass

Tap Cancel Subscription

✅ What Happens After You Cancel

✓

Free Plex app still works — stream your personal media library

✓

Offline sync and mobile sync features disabled

✓

Hardware transcoding disabled (software transcoding still works)

✓

Live TV DVR features require active Plex Pass

💰

Refund policy: Plex does not offer refunds for Plex Pass subscriptions. The free Plex app remains fully functional after cancellation.

Frequently Asked Questions

Can I still use Plex after canceling Plex Pass? ⌄

Yes — Plex is free for streaming your personal media library at home. Plex Pass only adds premium features like offline sync, mobile downloads, and live TV DVR.

Is there a Plex Pass lifetime deal? ⌄

Yes — Plex Pass Lifetime ($119.99 one-time) is the best value if you plan to use Plex long-term. It pays for itself after about 3 years of the monthly plan.

Related Guides

About Plex Pass Subscriptions

Plex Pass (~$4.99/month, $39.99/year, or $119.99 lifetime) unlocks offline sync, mobile sync, hardware transcoding, and live TV DVR features. The free Plex app continues working after cancellation. This guide covers these ways to cancel: Plex Website, iPhone (App Store).

Before You Cancel Plex Pass

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Plex Pass doesn't delete your account when you cancel — you keep access until the period ends. Check the refund and fee details above before you cancel: some plans, especially annual contracts, charge an early-termination fee, and most services do not refund unused days.

Can I Resubscribe After Cancelling?

Usually yes — log back in and choose a new plan. How long Plex Pass keeps your data after cancellation depends on its own policy, so check its help pages if you plan to come back.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Plex Pass support by chat or email and ask them to cancel; keep the confirmation message until the next billing date has passed.