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How to Cancel Plex Pass Subscription

Cancel Plex Pass subscription

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Plex Pass (~$4.99/month, $39.99/year, or $119.99 lifetime) unlocks offline sync, mobile sync, hardware transcoding, and live TV DVR features. The free Plex app continues working after cancellation.

Step-by-Step Instructions

Go to plex.tv and sign in

Click your profile icon in the top right

Select Account

Under 'Plex Pass', click Change Plan

Select Cancel

Open Settings → [your name] → Subscriptions

Tap Plex Pass

Tap Cancel Subscription

✅ What Happens After You Cancel

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Free Plex app still works — stream your personal media library

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Offline sync and mobile sync features disabled

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Hardware transcoding disabled (software transcoding still works)

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Live TV DVR features require active Plex Pass

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Refund policy: Plex does not offer refunds for Plex Pass subscriptions. The free Plex app remains fully functional after cancellation.

Frequently Asked Questions

Can I still use Plex after canceling Plex Pass? ⌄

Yes — Plex is free for streaming your personal media library at home. Plex Pass only adds premium features like offline sync, mobile downloads, and live TV DVR.

Is there a Plex Pass lifetime deal? ⌄

Yes — Plex Pass Lifetime ($119.99 one-time) is the best value if you plan to use Plex long-term. It pays for itself after about 3 years of the monthly plan.

Related Guides

About Plex Pass Subscriptions

Plex Pass (~$4.99/month, $39.99/year, or $119.99 lifetime) unlocks offline sync, mobile sync, hardware transcoding, and live TV DVR features. The free Plex app continues working after cancellation. This guide covers every platform — Plex Website, iPhone (App Store) — so you can cancel from whichever device you have handy.

Before You Cancel Plex Pass

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Plex Pass doesn't delete your account when you cancel — you keep access until the period ends. There's no penalty for cancelling early, but you won't get a refund for unused days unless stated in the refund policy above.

Can I Resubscribe After Cancelling?

Yes — you can resubscribe to Plex Pass at any time. Your account data, preferences, and history are typically preserved for 30–90 days after cancellation, depending on the service. Simply log back in and choose a new plan.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Plex Pass support directly and request cancellation via chat or email — they are legally required to process it.