🟢

How to Cancel Xbox Game Pass Subscription

Cancel Xbox Game Pass — keep your saved games

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Xbox Game Pass Ultimate ($19.99/mo) includes 100+ games, Xbox Live Gold, and PC Game Pass. Cancel anytime through your Microsoft account online.

Step-by-Step Instructions

Go to account.microsoft.com/services and sign in

Find Xbox Game Pass and click Manage

Click Cancel

Select a reason and click Cancel subscription

Confirm the cancellation

💡 Microsoft will offer a free month or discounted rate before cancelling — scroll past to find the confirm button.

Press the Xbox button to open the guide

Go to Profile & system → Settings → Account → Subscriptions

Select Xbox Game Pass

Select Cancel subscription

💡 Works on Xbox One, Series S, and Series X.

✅ What Happens After You Cancel

✓

Game Pass access continues until the end of your billing period

✓

Downloaded Game Pass games become unplayable after expiry

✓

Your saved game data is preserved on the cloud

✓

Games you purchased separately are unaffected

💰

Refund policy: Microsoft does not offer refunds for Game Pass once the billing cycle starts. For unexpected charges, contact Microsoft support at support.microsoft.com.

Frequently Asked Questions

Do I lose my saved games if I cancel Xbox Game Pass? ⌄

No — cloud saves are preserved. If you re-subscribe later, your progress will be there. However, you won't be able to play Game Pass titles until you resubscribe.

Can I cancel Xbox Game Pass and keep Gold? ⌄

No — Xbox Live Gold was merged into Game Pass Ultimate. You cannot subscribe to Gold separately anymore.

How do I cancel Xbox Game Pass on PC? ⌄

Open the Xbox app on your PC → click your profile → Xbox Game Pass → Manage → Cancel. Or go to account.microsoft.com/services on any browser.

Related Guides

About Xbox Game Pass Subscriptions

Xbox Game Pass Ultimate ($19.99/mo) includes 100+ games, Xbox Live Gold, and PC Game Pass. Cancel anytime through your Microsoft account online. This guide covers these ways to cancel: Microsoft Account Website, Xbox Console.

Before You Cancel Xbox Game Pass

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Xbox Game Pass doesn't delete your account when you cancel — you keep access until the period ends. Check the refund and fee details above before you cancel: some plans, especially annual contracts, charge an early-termination fee, and most services do not refund unused days.

Can I Resubscribe After Cancelling?

Usually yes — log back in and choose a new plan. How long Xbox Game Pass keeps your data after cancellation depends on its own policy, so check its help pages if you plan to come back.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Xbox Game Pass support by chat or email and ask them to cancel; keep the confirmation message until the next billing date has passed.