Why this happens
Bumble documents different navigation labels for the website and mobile app. On mobile, the path goes through profile subscription details and management; on the web, the profile shows the active Premium or Boost subscription. These paths are for direct billing, not a substitute for store cancellation.
What to do
- Check the receipt to confirm a direct card, PayPal or Apple Pay purchase rather than Apple or Google store billing.
- In the app, open the profile's subscription details and Manage your subscription; on the website, open the active Premium or Boost entry in the profile.
- Follow the cancellation prompts through their final confirmation and record the access end date.
Check the result
If the expected entry is missing, check the account and seller before trying another route. Keep the confirmation from the system that actually manages renewal.
Official sources
Check the linked provider instructions for your plan, country and purchase channel. This independent guide does not cancel a subscription for you.
Full Bumble cancellation guide