Strava still has paid features after cancellation: verify the date

Why this happens

Strava's cancellation guidance retains paid access through the current period and recommends canceling at least 24 hours before renewal. The seller's status and expiry date are stronger evidence than testing a premium feature immediately afterward. The account's uploaded activities remain regardless of the subscription change.

What to do

1. Open the subscription with the original seller and confirm it has an expiry rather than another scheduled renewal.
2. Match that date to the cancellation confirmation and keep a copy of both.
3. If an actual new charge appears, compare its transaction date and purchase account with the stopped subscription before contacting support.

Check the result

Do not delete the athlete account just because features remain before expiry. Ask the seller to review any billing discrepancy using the receipt and confirmation, rather than assuming continued access means cancellation failed.