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Cancellation guide

How to Cancel BroadwayHD Subscription

Cancel BroadwayHD through the account page or the billing platform used at signup. Its direct-subscription terms specify at least three days before term end.

Sources checked · Official references

Before you cancel

Check the email on your receipt, the plan you purchased, and the next billing or order date. Sign in to that account before making changes.

Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.

How to cancel BroadwayHD

Purchased directly from BroadwayHD

  1. Check your receipt to identify BroadwayHD or a third-party billing provider.
  2. For a direct purchase, log in and open your Account Page.
  3. Request cancellation at least three days before the current subscription period ends and finish confirmation.
  4. If you need help, use the official terms page’s help-center request link and retain the completed response.
Open provider page

Billed by Apple

  1. On your iPhone or iPad, open Settings, tap your name, then Subscriptions.
  2. Select BroadwayHD, choose Cancel Subscription or Cancel Free Trial, and finish confirmation.
  3. Record the expiry date shown for the Apple Account on your receipt.

A purchase made with Apple Pay on a website is not necessarily an App Store subscription. Match the receipt before choosing this route.

Open provider page

Billed by Google Play

  1. Open Google Play with the Google account used for payment. Go to Payments & subscriptions, then Subscriptions.
  2. Select BroadwayHD, choose Cancel subscription, and complete the remaining prompts.
  3. Reopen the subscription and save its resulting status and end date.

If the subscription is missing, check other Google accounts and the purchase receipt. Installing an Android app does not establish who bills it.

Open provider page

Billed by Roku

  1. Sign in to the Roku account associated with the subscription receipt.
  2. Find the service in your subscriptions and turn off renewal or cancel, completing the confirmation.
  3. Save the resulting expiry date. If it is missing, check whether another provider bills the purchase.
Open provider page

Make sure renewal has stopped

Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.

If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.

What happens after cancellation?

  • A subscription purchased through an app store or another provider must be canceled through that provider. Check the receipt before changing the direct website account.

Cancellation and refunds

Stopping renewal does not automatically reverse an earlier charge. If you want a payment reviewed, contact the billing provider using the receipt and cancellation confirmation. Ask which refund terms apply to that purchase.

Common questions

Can BroadwayHD cancel a plan billed by my device platform?

The terms direct third-party purchases back to that provider, including Apple, Google, Amazon and Roku. Use that billing account’s subscription manager and keep its confirmation.

What should I keep after canceling?

Save the final confirmation, the effective date and any remaining order or term details. If another charge appears, compare it with this record and ask the provider to explain it.

Official sources

Instructions checked against the provider documentation below on 11 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by BroadwayHD.