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How to Cancel Cleo Subscription

Cancel Cleo Plus or Builder subscription

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Cleo is an AI financial assistant that offers budgeting chat, cash advances (Cleo Plus, $14.99/mo), and credit building (Cleo Builder, $14.99/mo). Cancel directly through the app or via email.

Step-by-Step Instructions

Open the Cleo app

Tap the wallet icon at the bottom

Tap Cleo Plus or Cleo Builder

Tap Manage subscription

Tap Cancel subscription and confirm

💡 You can also chat to Cleo: type 'cancel subscription' in the chat.

Email support@meetcleo.com

Include your registered email address

Request cancellation of your Plus or Builder subscription

You'll receive a confirmation within 24 hours

💡 Keep the confirmation email as proof of cancellation.

✅ What Happens After You Cancel

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Cash advance access is removed at next billing cycle

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Cleo continues as a free budgeting chatbot after cancellation

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Credit builder account may remain active separately

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No cancellation fee

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Refund policy: Cleo does not offer refunds for the current billing period. Cancel before renewal to avoid the next charge.

Frequently Asked Questions

What is Cleo Plus? ⌄

Cleo Plus ($14.99/mo) unlocks cash advances up to $250, salary advance, and extra financial tools. It's a premium tier on top of the free Cleo AI budgeting app.

How do I cancel Cleo on iPhone? ⌄

Open the Cleo app → wallet icon → Cleo Plus → Manage subscription → Cancel. Alternatively, go to iPhone Settings → your name → Subscriptions → Cleo → Cancel.

Can I still use Cleo for free after cancelling Plus? ⌄

Yes. Cleo has a free tier with budgeting chat, spending tracking, and financial insights. Only cash advances and premium features require Plus.

Related Guides

About Cleo Subscriptions

Cleo is an AI financial assistant that offers budgeting chat, cash advances (Cleo Plus, $14.99/mo), and credit building (Cleo Builder, $14.99/mo). Cancel directly through the app or via email. This guide covers every platform — Cleo App (iOS / Android), Via Email — so you can cancel from whichever device you have handy.

Before You Cancel Cleo

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Cleo doesn't delete your account when you cancel — you keep access until the period ends. There's no penalty for cancelling early, but you won't get a refund for unused days unless stated in the refund policy above.

Can I Resubscribe After Cancelling?

Yes — you can resubscribe to Cleo at any time. Your account data, preferences, and history are typically preserved for 30–90 days after cancellation, depending on the service. Simply log back in and choose a new plan.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Cleo support directly and request cancellation via chat or email — they are legally required to process it.