Cancellation guide

How to Cancel Empower Subscription

There are two different companies called Empower. The $8-a-month cash-advance app renamed itself Tilt in August 2025, and you cancel it in the app. The free Empower.com money dashboard (formerly Personal Capital) has no subscription to cancel.

Checked against Empower's help pages on 13 October 2026 · Official sources

Which Empower are you paying for?

If you see…	It is	What to do
An $8 monthly charge from Empower or Tilt; cash advances up to payday	Tilt (the Empower app, renamed August 2025)	Cancel in the Tilt app (below). Same login as before.
Empower.com, Personal Capital, retirement or net-worth dashboard	Empower Personal Dashboard, a separate company	Free, nothing to cancel; you can ask for the dashboard to be deleted

Cancel the $8 Tilt (Empower) subscription

In the Tilt app

Open the Tilt app (formerly Empower) and sign in with your existing login.
Tap More, then Billing. Your next charge date is shown here.
Tap Cancel subscription at the bottom of the page and confirm.

Account management only works in the mobile app. Deleting the app does not cancel the subscription.

Tilt: how to cancel

Good to know

Price: $8 a month, taken from your linked bank account or debit card, not through the App Store or Google Play. New members get a 14-day trial; returning members are charged right away.
No cancellation fee. Tilt's terms also say it waives the fee if you email help@tilt.com and ask.
Stopping a debit: contact Tilt at least 3 business days before the scheduled charge date.
Open cash advance: advances are non-recourse, so Tilt does not send you to collections. If you don't repay, Tilt may refuse future advances.
Coming back: you can reopen the account up to 4 times a year under More → Reopen.
Delete your data: email privacy@tilt.com.
Support: in-app chat 24/7, (888) 943-8967 Monday–Friday 8am–8pm ET, help@tilt.com.

Empower.com (formerly Personal Capital)

The Empower Personal Dashboard is free, so there is no subscription. If you want it gone:

Delete the dashboard: there is no delete button. Sign in, submit a support ticket and choose "Dashboard Issues".
Empower Personal Cash: withdraw the full balance and cancel recurring transfers, then go to Manage Account → Close Account. Download statements first; they are deleted when the dashboard closes.
Paid wealth management (advisory) clients: contact your advisor in the dashboard under Wealth management → Advisor to end the advisory agreement.

Common questions

Is Empower the same as Tilt?

The Empower cash-advance app is: it renamed itself Tilt in August 2025, and your old login works. Tilt says it is not affiliated with empower.com.

I deleted the Empower app but I'm still charged $8.

Deleting the app does not cancel. Reinstall Tilt, sign in with the same login and cancel under More → Billing, or contact Tilt support.

Do I have to repay my advance before cancelling?

Tilt's help pages and terms do not say repayment is required to cancel. Unpaid advances can stop you from getting new ones.

Official sources

Checked on 13 October 2026. This is an independent guide, not affiliated with Tilt or Empower.