Cancellation guide
How to Cancel SYSTRAN Translate Enterprise Subscription
This guide covers non-renewal of a SYSTRAN Translate Enterprise agreement, rather than an individual consumer plan.
Sources checked · Official references
Before you cancel
Read the actual Enterprise order form and renewal date. Contract-specific terms can override the public default, so do not assume a consumer-style cancellation button applies.
Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.
How to cancel SYSTRAN Translate Enterprise
Purchased directly from SYSTRAN Translate Enterprise
- Locate the signed order form, term end date and assigned sales contact.
- Check the agreement’s non-renewal notice requirement.
- Send written non-renewal notice to the contractual contact before that deadline.
- Obtain acknowledgment stating the final service date and any remaining fees.
Make sure renewal has stopped
Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.
If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.
What happens after cancellation?
- The published Enterprise terms use a 12-month term by default and require 90 days of written non-renewal notice, unless the order provides different terms.
Cancellation and refunds
Stopping renewal does not automatically reverse an earlier charge. If you want a payment reviewed, contact the billing provider using the receipt and cancellation confirmation. Ask which refund terms apply to that purchase.
Common questions
Can I use these deadlines for a different SYSTRAN product?
No. Check the product and agreement on the receipt. These instructions are specifically for Translate Enterprise and should not be applied to another plan without checking its terms.
What should I keep after canceling?
Save the final confirmation, the effective date and any remaining order or term details. If another charge appears, compare it with this record and ask the provider to explain it.
Official sources
Instructions checked against the provider documentation below on 11 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by SYSTRAN Translate Enterprise.