Cancellation guide
How to Cancel Tempo Subscription
Start Tempo membership cancellation in the Member Portal and complete it with Member Experience.
Sources checked · Official references
Before you cancel
Check the email on your receipt, the plan you purchased, and the next billing or order date. Sign in to that account before making changes.
Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.
How to cancel Tempo
Purchased directly from Tempo
- Sign in to the Member Portal.
- Open Current Plan.
- Choose Cancel Membership.
- Follow the handoff to a Member Experience Associate and obtain confirmation of cancellation.
Make sure renewal has stopped
Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.
If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.
What happens after cancellation?
- The documented membership cancellation takes effect at the end of the current billing cycle. Device order cancellation and hardware returns follow separate procedures.
Cancellation and refunds
Stopping renewal does not automatically reverse an earlier charge. If you want a payment reviewed, contact the billing provider using the receipt and cancellation confirmation. Ask which refund terms apply to that purchase.
Common questions
Does clicking Cancel Membership immediately complete the request?
The guide says that action directs you to an associate. Keep working through that handoff until the membership’s final status and date are confirmed.
What should I keep after canceling?
Save the final confirmation, the effective date and any remaining order or term details. If another charge appears, compare it with this record and ask the provider to explain it.
Official sources
Instructions checked against the provider documentation below on 11 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by Tempo.