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How to Cancel TotalAV Subscription

Cancel TotalAV auto-renewal in minutes

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

TotalAV offers antivirus, VPN, password manager, and ad blocker in one suite. Plans start at $29/year (first year) and auto-renew at full price. Many users cancel after the introductory period.

Step-by-Step Instructions

Go to my.totalav.com and sign in

Click your account name in the top right

Click My Account

Scroll to Subscriptions and find your plan

Click Cancel Auto-Renewal

Confirm to stop future charges

💡 You keep protection until your current subscription period ends.

Go to totalav.com/support

Start a live chat

Tell the agent you want to cancel auto-renewal

Request a refund if within 30 days of purchase

Get a cancellation confirmation via email

💡 Support chat is available 24/7 and is the fastest way to get a refund.

✅ What Happens After You Cancel

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Antivirus protection continues until the current period ends

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Auto-renewal is disabled — no future charges

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You can request a refund within 30 days of the original purchase

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Your device is not automatically unprotected on cancellation

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Refund policy: TotalAV offers a 30-day money-back guarantee. If you cancel within 30 days of purchase, you can request a full refund via their support team.

Frequently Asked Questions

Does TotalAV have a money-back guarantee? ⌄

Yes — TotalAV offers a 30-day money-back guarantee. Contact their support within 30 days of purchase to claim a full refund.

How do I stop TotalAV from auto-renewing? ⌄

Log in to my.totalav.com → My Account → Subscriptions → Cancel Auto-Renewal. This stops future charges without ending your current subscription.

How do I get a TotalAV refund? ⌄

Contact TotalAV support via live chat at totalav.com/support or email support@totalav.com. Request a refund and mention you are within the 30-day guarantee window.

Related Guides

About TotalAV Subscriptions

TotalAV offers antivirus, VPN, password manager, and ad blocker in one suite. Plans start at $29/year (first year) and auto-renew at full price. Many users cancel after the introductory period. This guide covers these ways to cancel: Web Browser / Member Area, Via Support Chat.

Before You Cancel TotalAV

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. TotalAV doesn't delete your account when you cancel — you keep access until the period ends. Check the refund and fee details above before you cancel: some plans, especially annual contracts, charge an early-termination fee, and most services do not refund unused days.

Can I Resubscribe After Cancelling?

Usually yes — log back in and choose a new plan. How long TotalAV keeps your data after cancellation depends on its own policy, so check its help pages if you plan to come back.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact TotalAV support by chat or email and ask them to cancel; keep the confirmation message until the next billing date has passed.