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How to Cancel Norton Subscription

Turn off auto-renewal before you're charged

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Norton antivirus and security products auto-renew annually. You can turn off auto-renewal at any time in your Norton account to prevent being charged.

Step-by-Step Instructions

Go to my.norton.com and sign in

Click My Subscriptions

Find your product and click the dropdown arrow next to it

Click Turn Off Auto-Renewal

Confirm your choice

💡 Norton charges the full year upfront — turn off auto-renewal ASAP after purchase to avoid next year's charge.

Open Settings → [Your Name] → Subscriptions

Tap Norton

Tap Cancel Subscription and confirm

💡 Only if you subscribed via the App Store.

✅ What Happens After You Cancel

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Norton protection continues until the end of your subscription period

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Auto-renewal is disabled — you won't be charged next year

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You can manually renew at any time before the expiry date

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Your Norton account and settings are preserved

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Refund policy: Norton offers a 60-day money-back guarantee on new subscriptions. If within 60 days of purchase, contact support for a full refund.

Frequently Asked Questions

Can I get a refund from Norton? ⌄

Yes — Norton has a 60-day money-back guarantee for new subscriptions. Contact Norton support at support.norton.com within 60 days of purchase to request a refund.

I was already charged for renewal — can I cancel and get a refund? ⌄

If you were just charged and don't want to renew, contact Norton support immediately. The 60-day guarantee applies to new purchases, but support agents often process refunds on recent renewals as a courtesy.

What's the difference between cancelling Norton and turning off auto-renewal? ⌄

Turning off auto-renewal stops future charges but lets your current subscription run its full term. 'Cancelling' typically means requesting a refund and ending protection immediately. Most users should just turn off auto-renewal.

Related Guides

About Norton Subscriptions

Norton antivirus and security products auto-renew annually. You can turn off auto-renewal at any time in your Norton account to prevent being charged. This guide covers every platform — Web Browser, iPhone / iPad — so you can cancel from whichever device you have handy.

Before You Cancel Norton

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Norton doesn't delete your account when you cancel — you keep access until the period ends. There's no penalty for cancelling early, but you won't get a refund for unused days unless stated in the refund policy above.

Can I Resubscribe After Cancelling?

Yes — you can resubscribe to Norton at any time. Your account data, preferences, and history are typically preserved for 30–90 days after cancellation, depending on the service. Simply log back in and choose a new plan.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Norton support directly and request cancellation via chat or email — they are legally required to process it.