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How to Cancel Experian Subscription

Cancel Experian credit monitoring — call required

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Experian offers credit monitoring and identity theft protection subscriptions. Some plans can be cancelled online; others require a phone call.

Step-by-Step Instructions

Go to experian.com and sign in

Click your profile icon in the top right

Click My Account

Look for Subscription Settings or Manage Plan

If available, click Cancel Subscription

If no cancel option — call 1-877-284-7942 (Mon–Fri 6am–8pm PT, Sat–Sun 8am–5pm PT)

💡 Some Experian plans require a phone call to cancel. Have your account number and last 4 digits of SSN ready.

Open Settings → [Your Name] → Subscriptions

Tap Experian

Tap Cancel Subscription and confirm

💡 Only if you subscribed via the App Store.

✅ What Happens After You Cancel

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Credit monitoring alerts stop at the end of the billing period

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Your free Experian account remains (free credit score access stays)

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Identity theft protection coverage ends

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You can re-subscribe at any time

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Refund policy: Experian may offer a prorated refund for annual plans. Contact customer service to discuss refund options after cancellation.

Frequently Asked Questions

Do I need to call to cancel Experian? ⌄

It depends on your plan. Some Experian products can be cancelled online in Account settings. Others require calling 1-877-284-7942. If you don't see a cancel button online, call the number.

Can I still check my credit score for free after cancelling Experian? ⌄

Yes — Experian offers a free basic credit report and score without a paid subscription. You keep free access to your Experian credit score after cancelling the paid plan.

What is Experian CreditWorks and how do I cancel it? ⌄

CreditWorks is Experian's credit monitoring subscription. Cancel online at experian.com (Account → Subscription Settings) or by calling 1-877-284-7942.

Related Guides

About Experian Subscriptions

Experian offers credit monitoring and identity theft protection subscriptions. Some plans can be cancelled online; others require a phone call. This guide covers these ways to cancel: Web Browser, iPhone / iPad.

Before You Cancel Experian

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Experian doesn't delete your account when you cancel — you keep access until the period ends. Check the refund and fee details above before you cancel: some plans, especially annual contracts, charge an early-termination fee, and most services do not refund unused days.

Can I Resubscribe After Cancelling?

Usually yes — log back in and choose a new plan. How long Experian keeps your data after cancellation depends on its own policy, so check its help pages if you plan to come back.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Experian support by chat or email and ask them to cancel; keep the confirmation message until the next billing date has passed.