Why this happens
A user can arrive at a regional Audible site that does not display the membership being charged. Before deciding that there is no cancellation option, compare the receipt, country site and account. Membership names and benefits also differ between markets, so use the terms for the actual purchase.
What to do
- Find the Audible receipt and note its marketplace, account email and payment provider.
- Open that marketplace's membership details using the matching login, or the original app-store account for a store purchase.
- Review local membership and credit conditions, complete the appropriate cancellation and save the end date.
Check the result
If the contract is still missing, ask official support for the receipt's marketplace to locate it. Do not start another membership to troubleshoot an existing one.
Official sources
Check the linked provider instructions for your plan, country and purchase channel. This independent guide does not cancel a subscription for you.
Full Audible cancellation guide