Why this happens
YouTube's cancellation process can include several screens after Deactivate. A broken browser interaction can prevent the final confirmation, while app-store billing requires a different route. Troubleshooting should first identify the seller and account so a browser retry targets the right subscription.
What to do
- Check Paid memberships and the receipt to confirm both the Google account and billing provider.
- For direct billing, refresh the page or try another browser or private window, then proceed through Continue to cancel and the final confirmation.
- Reopen the membership page and check the end date and confirmation email; if the operation still fails, use official YouTube support.
Check the result
Save the error and the time of the attempt. Reaching the first cancellation screen does not prove renewal stopped, and retrying should not involve repurchasing the plan.
Official sources
Check the linked provider instructions for your plan, country and purchase channel. This independent guide does not cancel a subscription for you.
Full YouTube Premium cancellation guide