Cancellation guide
How to Cancel 123FormBuilder Subscription
Cancel 123FormBuilder from Account Details, then verify the end date and status.
Sources checked · Official references
Before you cancel
Check the email on your receipt, the plan you purchased, and the next billing or order date. Sign in to that account before making changes.
Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.
How to cancel 123FormBuilder
Purchased directly from 123FormBuilder
- Sign in to the purchasing 123FormBuilder account.
- Open My Account, then Account Details.
- Select Cancel Subscription.
- Complete the remaining confirmation and save the effective date.
Make sure renewal has stopped
Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.
If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.
What happens after cancellation?
- Review the final billing result before assuming renewal has stopped. Export important form submissions and check which features the resulting plan supports.
Cancellation and refunds
Stopping renewal does not automatically reverse an earlier charge. If you want a payment reviewed, contact the billing provider using the receipt and cancellation confirmation. Ask which refund terms apply to that purchase.
Common questions
Why can’t I locate the paid plan?
Compare the login email with the invoice and check whether another team account owns billing. Ask support to identify the purchase if account details do not match.
What should I keep after canceling?
Save the final confirmation, the effective date and any remaining order or term details. If another charge appears, compare it with this record and ask the provider to explain it.
Official sources
Instructions checked against the provider documentation below on 11 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by 123FormBuilder.