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Cancellation guide

How to Cancel Claude Subscription

Cancel a Claude Pro or Max plan through the company that bills it: Anthropic, Apple, or Google. Start with your receipt so you do not cancel the wrong account.

Sources checked · Official references

Before you cancel

Check the next charge date. Claude recommends canceling at least 24 hours before it. This guide covers personal Pro and Max plans; a company workspace needs its own billing review.

Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.

How to cancel Claude

Paid on the Claude website

  1. Sign in to the paid Claude account and open Settings, then Billing.
  2. Choose Cancel for the subscription and complete the confirmation.
  3. Return to billing and save the cancellation details.
Open provider page

Billed by Apple

  1. Open the Apple subscriptions list for the Apple Account on your receipt and select Claude.
  2. Choose the cancellation option, complete confirmation, and record the expiry date.

Use this route only when Apple billed the purchase. A website payment made on an iPhone is not necessarily an App Store subscription.

Open provider page

Billed by Google Play

  1. Open Google Play subscriptions using the Google account on your receipt and select Claude.
  2. Complete cancellation and check the resulting subscription status.

If the plan is missing, compare the receipt with your other Google accounts before trying a different billing route.

Open provider page

Make sure renewal has stopped

Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.

If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.

What happens after cancellation?

  • Paid access continues through the current billing period.
  • Canceling your personal plan is separate from managing any other account or workspace.

Cancellation and refunds

Cancellation stops renewal; it does not by itself return a previous payment. Ask the company that billed you to review the charge and provide its current refund terms.

Common questions

Why is there no cancellation control on the website?

Check whether the receipt comes from Apple or Google. An app-store purchase must be managed with that store.

What should I save?

Keep the confirmation and the end date alongside the receipt for the last charge.

Official sources

Instructions checked against the provider documentation below on 9 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by Claude.