🐒

How to Cancel Mailchimp Subscription

Cancel Mailchimp paid plan

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Mailchimp offers email marketing plans from free to Essentials ($13/mo), Standard ($20/mo), and Premium ($350/mo). Downgrade or cancel through your account billing settings.

Step-by-Step Instructions

Go to mailchimp.com and sign in

Click your profile name at bottom left

Select Account & billing

Click the Billing tab

Click Cancel account (or Downgrade to free)

Confirm the action

💡 Downgrading to free is usually better than full cancellation — you keep your lists and templates but lose paid features.

✅ What Happens After You Cancel

✓

Paid features removed at end of billing period

✓

Downgrading to free preserves lists up to 500 contacts

✓

Full cancellation deletes your account and data

✓

Export your audience lists before cancelling

💰

Refund policy: Mailchimp does not offer refunds for completed billing periods. Contact Mailchimp support at mailchimp.com/contact/support for billing disputes.

Frequently Asked Questions

What happens to my email lists if I cancel Mailchimp? ⌄

Full account cancellation deletes your data. Export your audience lists first: Audience → Manage Audience → Export Audience. Downgrading to free is safer — lists up to 500 contacts are preserved.

Can I downgrade Mailchimp to free instead of cancelling? ⌄

Yes. Downgrading to free is usually the better choice. You keep lists (up to 500 contacts), templates, and campaign history. Go to Account & Billing → Downgrade plan.

How many emails can I send for free on Mailchimp? ⌄

The free Mailchimp plan allows 500 contacts and 1,000 emails per month. Essentials ($13/mo) removes the send limit and adds A/B testing.

Related Guides

About Mailchimp Subscriptions

Mailchimp offers email marketing plans from free to Essentials ($13/mo), Standard ($20/mo), and Premium ($350/mo). Downgrade or cancel through your account billing settings. This guide covers these ways to cancel: Mailchimp Account.

Before You Cancel Mailchimp

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Mailchimp doesn't delete your account when you cancel — you keep access until the period ends. Check the refund and fee details above before you cancel: some plans, especially annual contracts, charge an early-termination fee, and most services do not refund unused days.

Can I Resubscribe After Cancelling?

Usually yes — log back in and choose a new plan. How long Mailchimp keeps your data after cancellation depends on its own policy, so check its help pages if you plan to come back.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Mailchimp support by chat or email and ask them to cancel; keep the confirmation message until the next billing date has passed.