🌐

How to Cancel Wix Subscription

Cancel Wix Premium plan

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Wix Premium plans ($17–$159/month) remove ads and add custom domains, storage, and eCommerce. Cancel through your Wix dashboard before the next renewal.

Step-by-Step Instructions

Go to manage.wix.com and sign in

Click Billing & Payments in the left menu

Find your Premium plan and click the 3-dot menu

Select Cancel plan

Confirm the cancellation

💡 Cancelling removes Premium features (custom domain, no ads) at the end of the billing period. Your site stays live on a free Wix subdomain.

✅ What Happens After You Cancel

✓

Premium features remain active until the billing period ends

✓

Custom domain disconnects — site moves to free wixsite.com subdomain

✓

Wix ads reappear on your site

✓

Site content and pages are preserved

💰

Refund policy: Wix offers a 14-day money-back guarantee on new annual Premium plan purchases. Monthly plans are not refunded. Contact Wix support at support.wix.com.

Frequently Asked Questions

What happens to my custom domain when I cancel Wix? ⌄

Your custom domain registration is separate from the Premium plan. The domain won't be lost, but it will no longer be connected to your Wix site. You can reconnect it if you resubscribe.

Can I downgrade Wix instead of cancelling? ⌄

Yes — go to Billing & Payments and select a lower-tier plan. Downgrades take effect at the next renewal date.

Does cancelling Wix delete my website? ⌄

No. Your site remains but reverts to the free plan with Wix branding and a wixsite.com URL. You can resubscribe at any time to restore Premium features.

Related Guides

About Wix Subscriptions

Wix Premium plans ($17–$159/month) remove ads and add custom domains, storage, and eCommerce. Cancel through your Wix dashboard before the next renewal. This guide covers these ways to cancel: Wix Dashboard.

Before You Cancel Wix

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Wix doesn't delete your account when you cancel — you keep access until the period ends. Check the refund and fee details above before you cancel: some plans, especially annual contracts, charge an early-termination fee, and most services do not refund unused days.

Can I Resubscribe After Cancelling?

Usually yes — log back in and choose a new plan. How long Wix keeps your data after cancellation depends on its own policy, so check its help pages if you plan to come back.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Wix support by chat or email and ask them to cancel; keep the confirmation message until the next billing date has passed.