Cancellation guide
How to Cancel Reclaim.ai Subscription
Cancel Reclaim from Billing & Team as an account admin. The paid account returns to Lite after the current term.
Sources checked · Official references
Before you cancel
Check the team and admin role. Deleting a multi-person team member’s account does not establish that the team subscription has ended.
Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.
How to cancel Reclaim.ai
Purchased directly from Reclaim.ai
- Open your profile photo and select Billing to reach Billing & Team.
- Choose Cancel plan under the Lite or Free option.
- Select Proceed to Cancel, answer the feedback questions, and finalize cancellation.
- Save the paid-through date and scheduled Lite status.
Make sure renewal has stopped
Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.
If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.
What happens after cancellation?
- Paid features remain available through the current billing period.
- The account then moves to Lite. The ordinary free trial also moves to Lite without an automatic charge.
Cancellation and refunds
Reclaim’s guide says annual plans purchased more than 30 days ago are not refunded. Ask support which policy applies to your purchase.
Common questions
Who can change billing?
Only account admins can manage the team’s subscription.
Can I cancel after deleting my account?
Contact Reclaim support if an active team subscription remains after account deletion.
Official sources
Instructions checked against the provider documentation below on 10 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by Reclaim.ai.