Cancellation guide
How to Cancel Salesmsg Subscription
Have an owner or administrator cancel Salesmsg from Plan & Billing.
Sources checked ยท Official references
Before you cancel
Export contacts, broadcasts and records before the restoration window expires.
Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.
How to cancel Salesmsg
Cancel Salesmsg
- Open Settings, Plan & Billing as the owner or an admin.
- Choose the red Cancel your account button and complete the short cancellation form.
- Verify the period-end cancellation and save its confirmation; Keep my plan reverses a pending cancellation.
Make sure renewal has stopped
Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.
If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.
What happens after cancellation?
- The plan ends at cycle expiry. The guide describes a thirty-day restoration window, after which contacts and credits are removed.
Cancellation and refunds
Do not equate restorable credits with refundable money; ask Salesmsg to assess a specific payment under its applicable billing terms.
Common questions
Why can I not see Salesmsg Plan & Billing?
Members, Managers and Observers cannot see that menu; an account owner or administrator must handle cancellation.
Official sources
Instructions checked against the provider documentation below on 12 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by Salesmsg.