Cancellation guide
How to Cancel CallHub Subscription
Prepare the CallHub account, then ask support to cancel it and review remaining credits.
Sources checked · Official references
Before you cancel
Export campaign reports before account deletion removes campaigns, contacts and reports.
Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.
How to cancel CallHub
Cancel CallHub
- Disable Automated Billing and remove rented numbers and Dynamic Caller ID or Adaptive Text blocks.
- Email support@callhub.io requesting cancellation and stating whether you want permanent deletion.
- Request any remaining-credit refund and retain the team's closure confirmation.
Make sure renewal has stopped
Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.
If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.
What happens after cancellation?
- The guide distinguishes cancellation with retained login access from permanent deletion of account data.
Cancellation and refunds
CallHub says remaining credits can be refunded to the card on request, normally appearing in five to ten business days.
Common questions
Why remove CallHub rented numbers before writing to support?
The cancellation checklist specifically requires removing numbers and blocks and disabling Automated Billing before the request.
Official sources
Instructions checked against the provider documentation below on 12 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by CallHub.