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How to Cancel Webroot Subscription

Cancel Webroot auto-renewal in minutes

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

Webroot SecureAnywhere is a cloud-based antivirus known for its lightweight footprint. Plans are billed annually (around $29.99–$79.99/year) and auto-renew. Cancel through your Webroot account.

Step-by-Step Instructions

Go to my.webroot.com and sign in

Click My Account

Click Manage Subscriptions

Find your subscription and click Cancel Auto-Renewal

Confirm to stop future charges

💡 Your protection remains active until the subscription end date.

Call Webroot support at 1-866-612-4268

Tell the agent you want to cancel auto-renewal

Request a refund if within the 70-day guarantee period

Get a confirmation number for your records

💡 Phone support is available Monday–Friday 7am–7pm MT.

✅ What Happens After You Cancel

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Protection continues until the current subscription period expires

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Auto-renewal is turned off — no future charges

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70-day money-back guarantee available

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The keycode remains valid until expiry

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Refund policy: Webroot offers a 70-day money-back guarantee on most plans. Contact their support to claim it.

Frequently Asked Questions

Does Webroot offer a money-back guarantee? ⌄

Yes — Webroot has a 70-day money-back guarantee. Contact support via my.webroot.com or call 1-866-612-4268 within 70 days of purchase.

How do I find my Webroot subscription? ⌄

Log in to my.webroot.com with the email you used to purchase Webroot. Your subscriptions and keycodes are listed under My Account.

Will my devices be unprotected if I cancel Webroot? ⌄

Not immediately. Your Webroot protection continues until the subscription expiry date. After that date, real-time protection stops.

Related Guides

About Webroot Subscriptions

Webroot SecureAnywhere is a cloud-based antivirus known for its lightweight footprint. Plans are billed annually (around $29.99–$79.99/year) and auto-renew. Cancel through your Webroot account. This guide covers these ways to cancel: My.Webroot Account Portal, Via Support.

Before You Cancel Webroot

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. Webroot doesn't delete your account when you cancel — you keep access until the period ends. Check the refund and fee details above before you cancel: some plans, especially annual contracts, charge an early-termination fee, and most services do not refund unused days.

Can I Resubscribe After Cancelling?

Usually yes — log back in and choose a new plan. How long Webroot keeps your data after cancellation depends on its own policy, so check its help pages if you plan to come back.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact Webroot support by chat or email and ask them to cancel; keep the confirmation message until the next billing date has passed.