Cancellation guide
How to Cancel Zoho Projects Subscription
Move Zoho Projects to its Free edition through the subscription downgrade flow.
Sources checked · Official references
Before you cancel
Save project reports and review which active workspaces rely on paid project features.
Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.
How to cancel Zoho Projects
Cancel Zoho Projects
- Open your profile picture, Subscription Details and Change Plan.
- On the current plan, choose Upgrade/Downgrade Plan, Proceed to Downgrade, then Continue to downgrade to free plan.
- Provide a reason and choose Move to Free Edition; select the end-of-cycle checkbox if you want to retain the paid period.
Make sure renewal has stopped
Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.
If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.
What happens after cancellation?
- Save the confirmation and selected effective date before changing project workflows to fit the Free edition.
Cancellation and refunds
The guide documents the downgrade timing but not a blanket refund; ask Zoho billing about the specific project-portal invoice.
Common questions
Can I schedule the Projects downgrade instead of losing paid features today?
Yes. The documented checkbox applies the downgrade automatically when the current billing cycle ends.
Official sources
Instructions checked against the provider documentation below on 12 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by Zoho Projects.