Cancellation guide
How to Cancel Zoho Social Subscription
Cancel Zoho Social rather than selecting its temporary one-month payment pause.
Sources checked · Official references
Before you cancel
Review scheduled posts, connected brands and team-member add-ons before moving to Free.
Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.
How to cancel Zoho Social
Cancel Zoho Social
- Open your display picture on Home and choose Manage Subscription.
- Click Cancel Subscription and provide feedback.
- Choose Cancel Subscription again, not Skip a Month; keep the end-of-cycle option selected or clear it for immediate cancellation.
Make sure renewal has stopped
Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.
If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.
What happens after cancellation?
- The account moves to Free when cancellation takes effect. Skip a Month resumes billing automatically the following month and is available only once.
Cancellation and refunds
The page does not promise a refund for cancellation. Brand and member add-ons deserve a separate invoice check if you merely reduced usage.
Common questions
Will removing team members automatically reduce Zoho Social add-on billing?
No. The guide says purchased member add-ons must be manually downgraded or their existing quantity continues into future cycles.
Official sources
Instructions checked against the provider documentation below on 12 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by Zoho Social.