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Cancellation guide

How to Cancel Dubsado Subscription

Cancel a Dubsado workspace plan as its owner and check how the choice affects other workspaces.

Sources checked ยท Official references

Before you cancel

Check the email on your receipt, the plan you purchased, and the next billing or order date. Sign in to that account before making changes.

Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.

How to cancel Dubsado

Purchased directly from Dubsado

  1. As workspace owner, open Settings, then Billing.
  2. Under Plans, locate the intended workspace.
  3. Choose Manage, then Cancel plan.
  4. Review the date and select Yes, cancel subscription.
Open provider page

Make sure renewal has stopped

Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.

If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.

What happens after cancellation?

  • An active workspace normally lasts through the billing cycle; a paused subscription can cancel immediately. Canceling the primary workspace also cancels additional workspace and team subscriptions.

Cancellation and refunds

Stopping renewal does not automatically reverse an earlier charge. If you want a payment reviewed, contact the billing provider using the receipt and cancellation confirmation. Ask which refund terms apply to that purchase.

Common questions

Can I keep a different workspace running?

Contact Customer Care before canceling the primary workspace so they can discuss reassignment. Save needed records before access and integrations change.

What should I keep after canceling?

Save the final confirmation, the effective date and any remaining order or term details. If another charge appears, compare it with this record and ask the provider to explain it.

Official sources

Instructions checked against the provider documentation below on 11 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by Dubsado.