Cancellation guide
How to Cancel inFlow Inventory Subscription
Have an inFlow administrator submit the cancellation form in Account settings.
Sources checked · Official references
Before you cancel
Export stock, sales-order and customer records, and plan how connected stores will receive inventory updates.
Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.
How to cancel inFlow Inventory
Cancel inFlow Inventory
- Open Main Menu, Settings, Account using an Admin login.
- Select Cancel subscription next to Manage billing.
- Fill out and submit the cancellation form, then retain its acknowledgement and effective-date details.
Make sure renewal has stopped
Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.
If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.
What happens after cancellation?
- The account remains active until this request is submitted; discussing options with a Customer Success Manager alone is not completion.
Cancellation and refunds
The help page says the submitted request prevents further payments, but does not define an unused-term refund. Ask billing about the particular invoice.
Common questions
Is booking a call with inFlow's Customer Success Manager mandatory?
The guide recommends a call, then provides the separate administrator cancellation form; the form is the action that ends billing.
Official sources
Instructions checked against the provider documentation below on 12 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by inFlow Inventory.