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Cancellation guide

How to Cancel komoot Premium Subscription

Cancel komoot Premium renewal separately from one-time World Pack or Region purchases.

Sources checked · Official references

Before you cancel

Check whether the charge is recurring Premium or a map purchase. One-time map packs do not require cancellation.

Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.

How to cancel komoot Premium

Purchased directly from komoot Premium

  1. For website billing, sign in to komoot and open Account Settings.
  2. Open the Premium tab.
  3. Choose Cancel subscription and confirm.
  4. Save the expiry date shown there.
Open provider page

Billed by Apple

  1. On your iPhone or iPad, open Settings, tap your name, then Subscriptions.
  2. Select komoot Premium, choose Cancel Subscription or Cancel Free Trial, and finish confirmation.
  3. Record the expiry date shown for the Apple Account on your receipt.

A purchase made with Apple Pay on a website is not necessarily an App Store subscription. Match the receipt before choosing this route.

Open provider page

Billed by Google Play

  1. Open Google Play with the Google account used for payment. Go to Payments & subscriptions, then Subscriptions.
  2. Select komoot Premium, choose Cancel subscription, and complete the remaining prompts.
  3. Reopen the subscription and save its resulting status and end date.

If the subscription is missing, check other Google accounts and the purchase receipt. Installing an Android app does not establish who bills it.

Open provider page

Make sure renewal has stopped

Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.

If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.

What happens after cancellation?

  • Premium lasts through its paid period. Premium-only features become unavailable afterward, while previously purchased map packs remain available.

Cancellation and refunds

Stopping renewal does not automatically reverse an earlier charge. If you want a payment reviewed, contact the billing provider using the receipt and cancellation confirmation. Ask which refund terms apply to that purchase.

Common questions

Are my routes and maps deleted?

The guide says route, profile, and map data remain safe; Premium content becomes available again if you resubscribe.

Why is the Premium menu missing?

Check whether you signed in to the account that purchased Premium.

Official sources

Instructions checked against the provider documentation below on 10 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by komoot Premium.