Cancellation guide
How to Cancel ScreenApp Subscription
Stop ScreenApp renewal in Settings and Billing for a web purchase, or use the store that actually billed an Apple or Google purchase.
Sources checked ยท Official references
Before you cancel
Match the signed-in email to the receipt and save important recordings. Identify the purchase channel before deciding which cancellation screen is authoritative.
Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.
How to cancel ScreenApp
Cancel ScreenApp
- For a web subscription, open Settings and Billing.
- Choose Cancel and complete the in-app confirmation.
- Check that Billing shows cancellation and the date paid access ends.
- For store-billed subscriptions, complete cancellation in that store and keep its confirmation instead.
Billed by Apple
- On your iPhone or iPad, open Settings, tap your name, then Subscriptions.
- Select ScreenApp, choose Cancel Subscription or Cancel Free Trial, and finish confirmation.
- Record the expiry date shown for the Apple Account on your receipt.
A purchase made with Apple Pay on a website is not necessarily an App Store subscription. Match the receipt before choosing this route.
Open provider pageBilled by Google Play
- Open Google Play with the Google account used for payment. Go to Payments & subscriptions, then Subscriptions.
- Select ScreenApp, choose Cancel subscription, and complete the remaining prompts.
- Reopen the subscription and save its resulting status and end date.
If the subscription is missing, check other Google accounts and the purchase receipt. Installing an Android app does not establish who bills it.
Open provider pageMake sure renewal has stopped
Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.
If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.
What happens after cancellation?
- Paid access continues through the subscription period. Cancellation does not delete the account or recordings; free allowances apply after paid access ends.
Cancellation and refunds
ScreenApp directs payment and refund questions to its billing-issues process. Provide support@screenapp.io with the account email and receipt reference if the charge cannot be matched or the web control fails.
Common questions
Does ScreenApp's web Billing page prove an Apple subscription ended?
No. The official guide explicitly says a web billing screen does not establish cancellation of Apple or Google billing. Check the receipt's provider and its subscription confirmation.
Official sources
Instructions checked against the provider documentation below on 12 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by ScreenApp.