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Cancellation guide

How to Cancel Simply Piano Subscription

Cancel Simply Piano through its direct billing controls or the original app store. An Apple Pay receipt can belong to Stripe rather than Apple subscriptions.

Sources checked · Official references

Before you cancel

For a trial, Simply asks you to cancel at least 24 hours before it ends. Check whether the receipt names Apple, Google, Stripe, or PayPal.

Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.

How to cancel Simply Piano

Purchased directly from Simply Piano

  1. For a direct purchase, open the app: Menu, then Settings, then My Account.
  2. On iOS, tap Manage to open the Stripe portal, then Cancel Subscription.
  3. On Android, choose Manage Subscription, then Cancel Renewal, then Yes, Cancel.
  4. Finish confirmation and save the subscription’s end date.
Open provider page

Billed by Apple

  1. On your iPhone or iPad, open Settings, tap your name, then Subscriptions.
  2. Select Simply Piano, choose Cancel Subscription or Cancel Free Trial, and finish confirmation.
  3. Record the expiry date shown for the Apple Account on your receipt.

A purchase made with Apple Pay on a website is not necessarily an App Store subscription. Match the receipt before choosing this route.

Open provider page

Billed by Google Play

  1. Open Google Play with the Google account used for payment. Go to Payments & subscriptions, then Subscriptions.
  2. Select Simply Piano, choose Cancel subscription, and complete the remaining prompts.
  3. Reopen the subscription and save its resulting status and end date.

If the subscription is missing, check other Google accounts and the purchase receipt. Installing an Android app does not establish who bills it.

Open provider page

Paid through PayPal

  1. In PayPal, open Settings, then Payments, then Automatic Payments.
  2. Select JoyTunes or Simply by JoyTunes, choose Cancel, and finish confirmation.
Open provider page

Make sure renewal has stopped

Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.

If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.

What happens after cancellation?

  • The help center says access normally continues through the current billing period.
  • Uninstalling Simply Piano does not stop renewal.

Cancellation and refunds

Stopping renewal does not automatically reverse an earlier charge. If you want a payment reviewed, contact the billing provider using the receipt and cancellation confirmation. Ask which refund terms apply to that purchase.

Common questions

Why is my Apple Pay purchase missing from Apple subscriptions?

Simply says Apple Pay purchases are processed through Stripe. Use the direct-purchase route.

What name should I look for in PayPal?

The official instructions identify JoyTunes or Simply by JoyTunes in Automatic Payments.

Official sources

Instructions checked against the provider documentation below on 10 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by Simply Piano.