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Cancellation guide

How to Cancel Todoist Subscription

Cancel Todoist based on both the plan and its billing provider. Personal Pro and team Business subscriptions have different account controls.

Sources checked · Official references

Before you cancel

Identify whether the invoice is personal or belongs to a team. For Business, use an administrator account and review effects with the team.

Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.

How to cancel Todoist

Pro paid on the Todoist website

  1. In the web or desktop app, open your avatar and Settings.
  2. Select Subscription, then Cancel plan.
  3. Review the reason and timing options and complete Cancel subscription.
Open provider page

Business team subscription

  1. Open the team in the sidebar as an administrator.
  2. Choose Subscription and Cancel plan.
  3. Continue through the confirmation screens until the cancellation is recorded.
Open provider page

Billed by Apple

  1. Open the Apple subscriptions list for the Apple Account on your receipt and select Todoist.
  2. Choose the cancellation option, complete confirmation, and record the expiry date.

Use this route only when Apple billed the purchase. A website payment made on an iPhone is not necessarily an App Store subscription.

Open provider page

Billed by Google Play

  1. Open Google Play subscriptions using the Google account on your receipt and select Todoist.
  2. Complete cancellation and check the resulting subscription status.

If the plan is missing, compare the receipt with your other Google accounts before trying a different billing route.

Open provider page

Make sure renewal has stopped

Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.

If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.

What happens after cancellation?

  • The free tier has lower limits; keep a record of projects and features you need.
  • Check whether the confirmation schedules the change or ends access immediately.

Cancellation and refunds

Todoist’s direct annual-plan cancellation may offer an immediate refund option within 30 days. Review the offered choice; store-billed refunds follow the store’s process.

Common questions

Why is the Subscription tab missing on mobile?

Todoist directs this account management to its web or desktop app.

Should I delete my account to stop a store subscription?

No. Apple and Google subscriptions need separate cancellation through the store.

Official sources

Instructions checked against the provider documentation below on 9 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by Todoist.