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How to Cancel QuickBooks Subscription

Cancel QuickBooks Online subscription

✓ No phone call needed

✓ Takes ~2 minutes

Free guide

QuickBooks Online plans ($30–$200/month) offer accounting, invoicing, and payroll for small businesses. Cancel through your QuickBooks account settings.

Step-by-Step Instructions

Click the gear icon at top right → Account and Settings

Click Billing & Subscription

Click Cancel subscription

Follow the prompts and confirm

💡 Only the primary admin of the QuickBooks account can cancel. Make sure to export your financial data before cancelling.

✅ What Happens After You Cancel

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Read-only access to your data for 1 year after cancellation

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You cannot create new transactions after cancellation

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Export your data before cancelling: Reports → Export

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Payroll must be cancelled separately if active

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Refund policy: Intuit does not offer refunds for QuickBooks Online subscriptions. Annual plans cancelled mid-term are not refunded. Contact Intuit support at quickbooks.intuit.com/support for billing disputes.

Frequently Asked Questions

How do I export my QuickBooks data before cancelling? ⌄

Go to Reports → select All Reports → Export to Excel or PDF. For a full data export, go to Settings → Export data → choose your file format.

Will QuickBooks delete my data when I cancel? ⌄

No. QuickBooks keeps your data in read-only mode for 1 year after cancellation. You can view reports and export data but cannot add transactions.

Can I cancel QuickBooks Payroll separately? ⌄

Yes. Payroll is a separate subscription from QuickBooks Online. Go to Settings → Billing → Payroll billing → Cancel. Make sure all payroll runs and tax filings are complete first.

Related Guides

About QuickBooks Subscriptions

QuickBooks Online plans ($30–$200/month) offer accounting, invoicing, and payroll for small businesses. Cancel through your QuickBooks account settings. This guide covers these ways to cancel: QuickBooks Online.

Before You Cancel QuickBooks

Before cancelling, check a few things: which platform you subscribed on (App Store, Google Play, or the website directly), since you must cancel in the same place you signed up. If you subscribed on the website, cancelling through your iPhone Settings won't work — and vice versa.

Also note your next billing date. QuickBooks doesn't delete your account when you cancel — you keep access until the period ends. Check the refund and fee details above before you cancel: some plans, especially annual contracts, charge an early-termination fee, and most services do not refund unused days.

Can I Resubscribe After Cancelling?

Usually yes — log back in and choose a new plan. How long QuickBooks keeps your data after cancellation depends on its own policy, so check its help pages if you plan to come back.

What If I Can't Find the Cancel Button?

Some services intentionally bury the cancel option. Follow the exact steps above — if you still can't find it, check that you're logged into the correct account (some people have multiple accounts). You can also contact QuickBooks support by chat or email and ask them to cancel; keep the confirmation message until the next billing date has passed.