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Cancellation guide

How to Cancel Grok / SuperGrok Subscription

Cancel SuperGrok with xAI, Apple, or Google Play according to your receipt. A separate X Premium subscription must be managed with X.

Sources checked · Official references

Before you cancel

Confirm whether the payment is for SuperGrok, X Premium, or API usage. These are different billing products.

Match the account email, plan and billing provider to your latest receipt. Choose the route below that matches that purchase.

How to cancel Grok / SuperGrok

Purchased directly from Grok / SuperGrok

  1. Sign in to the paid account at grok.com and open Settings, then Billing.
  2. Open subscription management, select cancellation, and finish its confirmation.
  3. If the billing portal fails to open, try another browser or a private window; then contact xAI support if needed.
Open provider page

Billed by Apple

  1. On your iPhone or iPad, open Settings, tap your name, then Subscriptions.
  2. Select Grok / SuperGrok, choose Cancel Subscription or Cancel Free Trial, and finish confirmation.
  3. Record the expiry date shown for the Apple Account on your receipt.

A purchase made with Apple Pay on a website is not necessarily an App Store subscription. Match the receipt before choosing this route.

Open provider page

Billed by Google Play

  1. Open Google Play with the Google account used for payment. Go to Payments & subscriptions, then Subscriptions.
  2. Select Grok / SuperGrok, choose Cancel subscription, and complete the remaining prompts.
  3. Reopen the subscription and save its resulting status and end date.

If the subscription is missing, check other Google accounts and the purchase receipt. Installing an Android app does not establish who bills it.

Open provider page

Make sure renewal has stopped

Return to billing after the last confirmation screen. Save the canceled status or scheduled end date, plus any confirmation email. A support request awaiting a reply is not the same as a completed cancellation.

If another charge appears, compare its payment date, account and plan with that record. Contact the billing provider with the relevant receipt and confirmation.

What happens after cancellation?

  • Save the end date shown by the company managing this subscription.
  • Canceling SuperGrok does not cancel a separate X Premium plan or settle API usage charges.

Cancellation and refunds

For web and Google Play purchases, use xAI’s refund request flow from the official FAQ. For App Store purchases, request review from Apple. Refund approval is separate from cancellation.

Common questions

Why does Manage Subscription do nothing?

xAI notes that blockers or extensions can stop the billing portal from opening.

Who handles a Google Play refund?

The Grok FAQ directs web and Google Play refund requests to xAI; Apple handles App Store refunds.

Official sources

Instructions checked against the provider documentation below on 10 October 2026. Account screens and offers can vary. This is an independent guide, not a cancellation service operated by Grok / SuperGrok.